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at Standard Optical

Melanie as flipping amazing. I needed to get another pair of frames that were discontinued and she found them for me at another store. Thank you sooooooo much!!!!!

Good price good service

There is a new manager, Erika. The prior manager (Jessica) and front desk person (Jovana) who made serious mistakes with a redo of my lens order are gone. This is a review of a short interaction with Erika and three times with the lab. So based on prior experiences with two people (the old manager and front desk person) this was going to be a 2 or 3 star review because they had messed up a redo of my lens order but now I have to revise what I was going to talk about. If you get frames/lenses at any of the stores they will be sent to this location which is where the lab is that puts them together. You can also come in person and pay an extra fee to wait while the lab completes your order then. My review of the lab is 5 stars! I just needed new lenses for my existing frames which are 25 years old. You have to sign a form absolving them of responsibility if the frames are damaged when they put in the lenses. I’ve never had a problem in the past with other labs and my old frames. Turns out due to mistakes with my initial order, the redo order, and the prescription redo order, I had to go to this store/lab three times. But each time they did a great job and my frames were fine! And I only had to pay the extra fee once. The turnaround time while I waited was about an hour or less.

I want to thank Jessica and Jovana for their help in repairing my glasses and their professionalism.